Just a quick note to thank you and the team for the professional and friendly support during the leasing of my new C5. The car and tax disc both arrived yesterday morning as advised and I am very happy with the vehicle. The speed of response to enquiries both by phone and e-mail has been great throughout.
Thanks again

I was very impressed with the whole process and how pain-free it was to lease a car from you. The web-based tracking system was excellent!
Best regards

Hi

The car is fantastic, thanks for all of your help over the last few months.

I just wanted to say thank you for arranging for my new car to be delivered. You have made my life far easier.

On a whole, my experience has been very pleasant dealing with you. I wish I could say the same with my current leasing company who were catastrophically rubbish.

Please could you kindly forward this to your manager?

Best Wishes

Hi

New car is fantastic - which is just as well as I never got round to having a test drive!
Thanks for all your help and I'll certainly recommend you to anyone who is looking to lease.

Kind Regards

Many thanks,

and yes we are enjoying the new car very much indeed.
Thanks again,

Thanks very much - Car arrived today and it's perfect - Tax Disc arrived on Friday

So simple and great value - Will definitely recommend you

We’re just back from a trip to France and the car has been wonderful. Really comfortable and great to drive. Thanks again for all your help in making sure we had it in time for our holiday.

Best wishes

Good morning, I received my car yesterday and thought I would contact you to express my thanks for the way you have processed my order from initial enquiry right through to delivery. At each step of the process I was kept fully informed and the vehicle was delivered by a very courteous and professional chappy bang on my nominated delivery date. I feel we got a very good deal for the vehicle we choose and would not hesitate to use your services again.

Regards

Car received yesterday. Thanks to you all - a great service!
Regards

Just wanted to say a big thank you to all concerned in regards to the completely hassle free service provided by Citroen leasing in the procurement of my vehicle.
Absolutely faultless service and courtesy - very rare these days and an example of how it should be done

I work in a service driven industry and from experience when somebody takes time to write to a company it is often a complaint. People rarely take time to say thank you! Well i wanted to write to say thank you to all concerned for a fantastic service!

Tom, who i had contact from at an early stage of looking at leasing a Citroen was a fantastic help. He always responded to my e-mailed questions promptly and even took time to phone me to check whether i had made a decision or whether i needed any further information.......no pushy sales techniques.

When i was ready to order, again the help was there. The documentation arrived promptly (thanks Joanna) and when i pointed out a slight error it was amended and new forms sent to me within the hour! All my queries were answered to my satisfaction and the information i asked for was promptly given. I was surprised and pleased at how quick it all went through!

Next came the delivery day. The tax disc arrived by special delivery and then the car arrived in a lovely clean condition. The delivery driver (I don’t know his name) continued the great service. He was very courteous, gave me plenty of unhindered time to inspect the new car and even showed me some of the controls and how they worked (electronic brake and gear box). I was very grateful!

Overall my experience of the service i received from your company was fantastic and i will certainly use you again should i decide on another Citroen next time and shall recommend you should anyone i know be considering leasing a car.

Many thanks to all

Just a quick message to let you know the car has been delivered to me in perfect condition. I am awaiting the tax disk, but I am sure that will either be waiting for me at work or will be delivered tomorrow, you know what the post is like.

Thank you for all your help and patience, I will enjoy my new car!"

Regards

Just a quick note to say our car arrived yesterday at 8.30am shortly followed by the road tax, both Sally and myself are delighted with the car and we would like to thank you and your team for you help in arranging our contract, we would most definitely recommend you to our friends and business associates.

Many thanks

Thanks for responding so promptly and being genuinely helpful, some dealers could learn a thing or two from you. I'll be sure to point anyone I know who's looking for a Citroën your way in future.

Cheers

I would like to thank you and the whole team at citroen supermarket for a very professional job!
I'm recommending you guys to friends and colleagues because you do what you promise.
It makes a very pleasant change!

I am delighted.The new car was clean, tidy & well prepared. In fact everything was as you had promised.I would have no hesitation in recommending you to friends or colleagues & will look you up again when the time comes to change the C5.

Thank you again for everything. I’m extremely happy with my new car and just brimming with excitement!

Thank you, thank you, thank you!

Further to our conversation, my new car arrived safely last night at about 5:45pm!

I am totally chuffed to bits with it, it looks stunning and the high level of preparation that Gefco and Citroen supermarket have put into the car was clearly visible.  It is great to drive and it is nice to have cruise control again! I am really excited!!!

I really wanted to thank Citroen Supermarket and all at LMC Citroen of Farnham who have made it possible for me to afford a C3 Exclusive when I thought it was beyond me and for your professionalism and courtesy in dealing with me at all times and the painless approach to buying a new car which your company ensures!  Special thanks must also go to the admin team and the delivery driver from Gefco, whose titanic efforts got the car to me, despite covering most of the UK in one day!

 

Just to say how much we were impressed we were with your service. My wife was a little apprehensive about making such a major on-line purchase but your speedy and professional approach has put our local dealerships to shame.

We are impressed with the service received from you and would certainly recommend you to others and also use you again in the future ourselves.

From first contacting you a week or so ago to delivery of the C3 today I am totally impressed with the service and courteous attitude from all dealings with your company from you initially perfect and then Roger and Joanne.  You're a customer's dream carrying through all promised.  The car delivered by an equally amiable chap today has impressed me even further.  I hope the car lives up to all of you which I'm sure it will do.

You're rare and a complete credit to Citroenleasing.

My very best wishes to you all.

Kind Regards

I hate buying cars and dealing with car dealers, it just seems one stress after another. However, this experience has been nothing but positive. You have been attentive and dealt with all of my queries (and I know there was alot, I question EVERYTHING!). But you were patient and responded to all of my questions. Considering there is no face to face dealings you'd think buying a car this way would be even more stressful, but I can honestly say it's the best car buying experience I've had from start to finish. You did everything you said you were going to do and I can't praise you enough

I have been motoring for over 50 years and I have always found buying a new car very stressful. Many other people have also agreed with me.

May I take this opportunity of saying that for the first time in my life I bought a car over the internet. I expected the normal stress in doing so and have been very pleasantly suprised to find how easy it was. I dealt with Lee Jones, he was fantastic, he is completely on the ball. He does exactly what he promises. He has kept me fully informed throughout the transaction and is obviously a great asset to your company. Your other staff I have spoken to have also been most helpful if Mr Jones was busey when I telephoned.

I want you to know I will most certainly spread the word I have been so pleased with the service given. Many thanks for the care and attention given

The delivery and collection went smoothly in the event and we are very happy with the used C4 so far. Everything was exactly as described and only signs of use are a couple of minor scratches on the bumpers, which we are not worried by.

So many thanks again for all your help and advice.  It is a relatively brave move for us to buy something as big as a car online and we will definitely recommend Citroen Supermarket and your personal professionalism to anyone who asks us in future.

I would like to say thank you very much, my car arrived yesterday morning and is everything I expected – wonderful!!

It’s been a pleasure to do business with you, I would certainly give the local dealers a miss next time

Yes, I am enjoying the new vehicle. It arrived as arranged and I am most pleased with the whole process from the initial enquiry right through to delivery. Everything was perfect. The vehicle delivery! The tax disc arrived the same day as promised and much to my surprise the log book also arrived in the post on Friday!

I'm amazed with the whole process. It's made the purchase of the new vehicle a hassle free pleasure and I won't hesitate to recommend your services. It's just a pity you are located so far away otherwise I'd have liked to have called in and thanked you all personally.

Absolutely love the car - best buy!!

Would def buy from you again

This is to say thank you to you and your colleagues for the work you did in connection with my buying a new Citroen C3 Picasso.

Both the purchase and delivery processes were well managed and efficient. Once I'd placed the order, your updates provided assurance as to progress. I think the service was at least as good as I'd have got from our local dealership, and the price was considerably less than I'd been quoted there. I'd certainly recommend other potential buyers to give you a try.

Just a quick note to thank Citroen Supermarket for their first class service and a pleasure throughout the complete transaction. My wife and I are absolutely delighted and drives as good as our VTR.

I was really nervous ordering a car on-line and committing so much money without meeting you or seeing your business operations. I really shouldn't have worried. The whole process ran exceptionally smoothly and exactly as you said it would. The tracking facility you provide is very re-assuring and your efficient processes and responses to my queries underlined this feeling.

The car has now arrived and is exactly what we ordered and has met all of our expectations. We could not beat the price you supplied the car for and would recommend you to anyone looking for a secure good deal on a new Citroen.

Thank you for your superb service.